CUSTOMER FEEDBACK
& Buying from true north rv

⭐⭐⭐⭐⭐

Jess at True North RV prides herself on customer service and satisfaction.
From the first enquiry through to the handover process, Jess will ensure a smooth  process for the buyer.

Jess also shares a love of caravanning and the outdoors, and absolutely loves the range of caravans in-stock, they are all personally towed by her to ensure they are of the best ride quality and feel, and give you the confidence to hook up your Malibu Caravan and travel around Australia safely and comfortably. Each Malibu Caravan is detailed at True North RV by Jess personally prior to sale, and a comprehensive handover is given on the day you pick up your new caravan, or over the phone if sale is remote / interstate. 
Jess is happy to answer any questions, show you through each van and explain the features, and best of all is excited for each purchaser,
and loves to stay in touch with them as they enjoy their adventures in their new Malibu Caravan.

Jess will make sure that you feel supported, and if any warranty issues arise,
she can be contacted at any time to give you peace of mind on your travels. 

CONGRATULATIONS to EION AND MAREE FROM PORT MACDONNELL, SA  
ON THE PURCHASE OF YOUR MALIBU RANGER

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Our Malibu caravan is great. A couple of small issues but Jess was amazing sorting everything out. Talked us through everything. Excellent customer service. Thanks Jess"

Eion and Maree Lawler

CONGRATULATIONS to BRIAN AND JOY FROM NARACOORTE, SA  
ON THE PURCHASE OF YOUR MALIBU HURRICANE

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Very happy with our Hurricane van. Jess was great to deal with. Definitely recommend checking out the range and dealing with True North RV 👍"

Brian and Joy Davis

CONGRATULATIONS to Leigh, casey & family from adelaide, SA  
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker triple bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"We recently drove the 5 hrs from Adelaide to Mount Gambier to pick up our new triple bunk Malibu. So excited to head out for our first trip with our girls. Jess was amazing support right from the start. No question or query was too much for her, which was great, given we were purchasing sight unseen. The van is beautiful, and our 3 girls were over the moon excited to see their bunk setups that Jess put together for them.

Thanks so much Jess, we will 100% be recommending True North RV to everyone."

Leigh and Casey Brennan

CONGRATULATIONS to Kym Godrik FROM MOUNT GAMBIER, SA  
ON THE PURCHASE OF YOUR MALIBU CURL

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"I have just purchased a Malibu Curl from Jess at True North RV, I am very pleased to say that I was blown away with the excellent service and professionalism I received. If you are in the market for a new Caravan go and speak to Jess, she will look after you. Thank you again."

Kym Godrik

CONGRATULATIONS to DALE AND AMBER FROM MOUNT GAMBIER, SA  
ON THE PURCHASE OF YOUR 10TH ANNIVERSARY EDITION MALIBU CALIFORNIA WILDTRACKER

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Just picked up our brand new Malibu California 10th anniversary edition caravan!! Absolutely love it!! Jess was an absolute dream to deal with, super informative and helpful and just so lovely.
Highly recommend seeing Jess if you are looking for a new caravan. She goes above and beyond for you. Can’t wait for all our new adventures in our dream van!"

Dale Millar

CONGRATULATIONS to GRAHAM THOMAS FROM MILDURA, VICTORIA  
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker double bunk toy hauler

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"I can't thank Jess at True North RV Mt Gambier enough for her wonderful service when purchasing the Toy Hauler Family Wild Tracker. She spent some time going over van with me, allowing me to video some things I wasnt sure about coz i knew i'd forget. I asked so many questions and she didn't hesitate to answer.
I towed the van home (Mt Gambier to Mildura) in windy conditions as I had to return to work, Jess check in on me a couple of times.
Big 900km trip to Bathurst 1000, 2024. The van towed like a dream once again, day 4 here i've had no issues with anything, diesel heater works a treat, so a must-have in your vans.
Extra room in the garage area was great for the the extra swags I brought up for mates, i'm super happy with it. Next trip the go-karts will go in.
Cheers again Jess for checking in at times i really appreciate it, keep up the good work."

Graham Thomas

CONGRATULATIONS to the tarr family from geraldton, wa 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker quad bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Thanks Jess and True North RV Mount Gambier!!

We purchased the Malibu Wildtracker Quad bunk and had exceptional customer service from the start. Jess was very accomodating with us being in a different state, and even went in after hours to have a video call with us to suit our schedules.

The whole process was smooth and easy for us and we would definitely recommend this business.
We all love our new caravan and can’t wait to travel Australia in it!

Thankyou Jess!"

Chantelle and Kierion Tarr

CONGRATULATIONS to  grant, elise and family from townsville, qld 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker triple bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Our experience with True North RV has been outstanding. Jess's knowledge, communication and customer service was second to none. We purchased the Malibu Family Wildtracker unseen, and could not be happier with the quality of the van and how it tows. If you're in the market for a caravan, True North RV should be your first, and last stop."

Grant and Elise

CONGRATULATIONS to CHRIS AND ANGELA FROM MOUNT GAMBIER, SA 
ON THE PURCHASE OF YOUR MALIBU HURRICANE COUPLES VAN

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"After looking for 2 1/2 years for the perfect van that would suit us, we finally found it.
The service we got from Jess at True North RV was on-point. Jess is so fantastic to deal with when buying a caravan and also made the decision easier to choose what we was looking for and all the extras we wanted and today we finally got to bring the van home ...
So if you're looking for a Caravan Look No Further! Drop in and see Jess at True North RV Mount Gambier. We Highly recommend. You definitely won't be disappointed!!! 
We love our Malibu Hurricane (22.2ft)"

Chris and Angela

CONGRATULATIONS to the CRISPIN  family from ADELAIDE 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker double bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"What an absolutely amazing experience we have had with Jess from True North Mount Gambier! From selections, to hand over, Jess has truly outdone our expectations!
Our Malibu Family Adventure Wildtracker twin bunk, is just everything we could have dreamed of! Such an amazing van, ready to be lived in full time! Jess was great at communicating, and was always available when we had a query. We are beyond happy with our new caravan, and cannot thank Jess enough for all the time and effort she put in to make our experience memorable!
Thank you from the bottom of our hearts!

If you are looking for an off road, family caravan, that is beautiful and ticks all the boxes, Malibu is your van! Go see Jess at True North RV Mount Gambier!"

Damien and Tiffany Crispin

CONGRATULATIONS to the minkley family from western australia 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker double bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"We purchased an amazing family van all the way from WA. Jess was amazing with everything! Communication and customer service was next level. We cannot wait to explore this country in a Malibu! Thanks Jess!!"

Teegan Minkley

CONGRATULATIONS to the lovely purchasers from victoria  
ON THE PURCHASE OF YOUR MALIBU razor 18'6 couples van

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Highly recommend True North RV. Jess was incredible, providing friendly genuine care and patience in helping us make our decision. Nothing was too much trouble and she literally went above and beyond! Thanks Jess and the team at True North RV!"

Name Withheld 

CONGRATULATIONS to Wyn, Kath, Noah and Oscar from Adelaide, SA 
ON THE PURCHASE OF YOUR MALIBU FAMILY MINI OFFROAD DOUBLE BUNK CARAVAN WITH AIRBAG SUSPENSION

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"We've just bought our 1st brand new caravan, and we could not be happier! Jess was a delight to deal with, she couldn't do any more to help and made the whole process so easy. Highly, highly recommend! We love our Malibu!"

Wyn Heys 

CONGRATULATIONS to BEC, RANKIN & FAMILY FROM the NORTHERN TERRITORY 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker DOUBLE bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"We purchased a beautiful van from Jess at True North and she was amazing. We decided to go custom built to fit our 5 children in. So glad we did! All colour selections were done remotely as we live in the NT. Jess was so helpful in sending colour swatches through, in shade, in light, in direct sunlight. She truly went above and beyond with our build and delivery to the NT also. Any operator issues, Jess has been more than willing to help out and solve the issue for us.
I highly recommend Jess, she is an absolute god send!"

Rebecca Beaumont

CONGRATULATIONS to TONY, JO AND FAMILY FROM CLARE, NORTH OF ADELAIDE, SA 
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker DOUBLE bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Jess has been amazing! She was extremely helpful with my multitude of questions and nothing seemed too hard! I cannot fault her excellent customer service, we were always greeted with a happy , smiling friendly person in the other end of the phone. Our Malibu caravan is amazing, I would 100% recommend Jess and True North RV if you are in the market for a new caravan and want 5 star customer service!"

Joanne Hall

CONGRATULATIONS to the lovely purchasers from victoria  
ON THE PURCHASE OF YOUR MALIBU family adventure wildtracker triple bunk

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Great business in the heart of the Limestone Coast region. Jess has been a pleasure to deal with."

Name Withheld 

CONGRATULATIONS CLINT, ANDREA + FAMILY  FROM NORTHERN VICTORIA 
ON THE PURCHASE OF YOUR MALIBU TOY HAULER DOUBLE BUNK

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Jess at True North RV was fantastic to deal with when buying our caravan. She was open over the Australia Day weekend when we had some time to have a look at some caravans. Other dealerships were not. We went in looking at Triple Bunk vans and came out buying a Toy Hauler! Perfect for all the baby stuff to go in, our family having one year old triplets.
Jess presented the van beautifully and even popped in a few gifts for the triplets and us. Any little issues were sorted, and even now we have the van she is happy to answer questions and give us information about getting accessories for the van.
Could not have asked for a better person to deal with when buying our new pride and joy.
Would definitely recommend Jess to anyone looking to buy a new Caravan "

Andrea Froon

CONGRATULATIONS CHLOE, DEAN and Family FROM RURAL NSW  
ON THE PURCHASE OF YOUR MALIBU FAMILY ADVENTURE WILDTRACKER QUAD BUNK - DELIVERED TO NSW for easter!

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Jess, was amazing with our recent purchase of a Malibu Wildtracker Family Adventurer. She went above and beyond to get our van to us in NSW for Easter and we had some lovely surprises when we did get it. Her after care and support has been amazing, thank you again Jess. "

Chloe Russell

CONGRATULATIONS Leslie, Mark and Family FROM REGIONAL SOUTH AUSTRALIA  
ON THE PURCHASE OF YOUR 19'6 Malibu ranger

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"Buying a Malibu Ranger Van from True North RV has been so easy. Jess is so enthusiastic and nothing is an issue. She organised the extras that we wanted on the Van and it was done within the week. Amazing service Jess 🌟"

Leslie Clifton

CONGRATULATIONS shane, bec and jessie  FROM REGIONAL SOUTH AUSTRALIA
ON THE PURCHASE OF YOUR 21'4 family adventure wildtracker double bunk - ready to do the big lap!

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW 

"Jess from Ture North RV was so easy to deal with, nothing was too hard, we asked for some extras to be added to our new family van and nothing was a problem for jess she went over and above for us to have what we wanted and in our time frame.
Her friendly bubbly personality made for the best communication and follow up.
Jess's knowledge of her product was A+ and her after care follow up was just as perfect as the first time we met.
So many thanks for your professionalism and amazing service!!!" 

Shane, Bec and Jessie

CONGRATULATIONS LANA AND ARNO  FROM ADELAIDE, SOUTH AUSTRALIA
ON THE PURCHASE OF YOUR 18'6 RAZOR

⭐⭐⭐⭐⭐
5* GOOGLE REVIEW 

"Jess from True North RV is simply the best! Her before, during and after service was and still is excellent! Thank you Jess for all your advice, support and being calm when we were stressed out. It was so worth travelling all the way from Adelaide to Mount Gambier twice to buy our dream caravan!" 

Arno & Lana 👍👍👍👍👍

CONGRATULATIONS LEANNE + ALAN  FROM REGIONAL SOUTH AUSTRALIA
ON THE PURCHASE OF YOUR 20'6 CALIFORNIA WILDTRACKER

 ⭐⭐⭐⭐⭐
5* GOOGLE REVIEW

"It has been an absolute pleasure dealing with Jess at True North RV Mount Gambier.
Jess’ product knowledge and her friendly, enthusiastic nature made the experience nothing short of amazing. We could not be happier with our new Malibu California semi off-road caravan and are looking forward to many adventures in our van. Highly recommend. Thanks Jess! "

Alan and Leanne

CONGRATULATIONS RHONDA AND STEVE FROM ADELAIDE ON THE PURCHASE OF YOUR 18'2 RAIDER

⭐⭐⭐⭐⭐
5* google review 

"Bought a Malibu Raider from Jess at True North RV Mount Gambier. Excellent service and communication. A couple of small issues in the beginning that were sorted out very quickly by Jess. We really appreciate the great service after some issues trying to purchase a caravan over the last year."

Steve Smith

JOIN THE TRUE NORTH RV FAMILY

Jess at True North RV offers personalised and honest customer service. Join the many happy customers. 
Contact Jess to enquire 0418 830 248. 
Contact Us

True North RV

4 Margaret Street, Mount Gambier, SA/Vic Border. 
Phone 0418 830 248
Email: truenorthrvmtg@gmail.com
Name Address Phone E-mail Message Submit